I am certain that in the course of communications I have irritated more than my share of folks in this world. For those whom I have caused offense, please accept my apology.
Saying you are sorry for an action can be catharthic for all involved. It is easy to be misunderstood in face-to-face communications, and even more so during written communications.
I read an email today that I think is humorous, good natured and progressive.
"Thanks, Guy. Point well taken. The "Rosanna Dana" comment at the end of my original note applied in large part, because, in large part, we were all in agreement. As I wrote Tony privately, my misunderstanding of his original note led to the string of emails where folks who actually agree seem to think they don't. My fault. Tony is great. You're handsome. Jim is brilliant. Jay is wonderful. My dog is not fat, just big boned. Group hug. Separate showers."
What a terrific message to express sorrow at causing offense, but doing so in a way that is humorous and will leave positive feelings with all on the board. I admire the ability to write this way. Perhaps all of us can learn from this person's apology.
Burton Fletcher
Burton@USAMonuments.com
www.USAMonuments.com
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment